If you have been following my journey over the past few months, you would know that I had been training for the Staples opportunity through Arise, which started in late August. As of today, this is my third week of servicing the Staples opportunity after certification.
During certification, I was on the phone servicing Staples customers for 2 hours (8 pm to 10 pm) each of the five days. It was rough in the beginning, because the customers had issues that we weren't taught to resolve in training. We were taught basic tasks like placing an order, creating a return, or viewing a status of a delivery. We weren't prepared to handle inquiries about rebates, tax exemption or store complaints.
Fortunately we have a knowledge base website at our disposal along with chat support. However, these tools didn't always help when I have the customer on the line, and I'm looking for a quick solution to his/her issues.
After 3 weeks of phone experience, I am happy to say that I feel more confident and more empowered as a Staples customer service agent. Because of my increased knowledge of the system and policies, I can resolve a customer's issue in a quicker amount of time.
Last week, I was able to work 21 hours, and I hope to be able to work the same amount of time this week. So far, I am scheduled to work 16 hours, thus I am certain that more time will become available.
This Staples opportunity with Arise along with my Tan Physics customer service position are the stepping stones to my ultimate goal of becoming a successful Internet Marketer. I'm making the money by servicing Staples and Tan Physics customers while I continue to promote, learn and build my business ventures.
As I mentioned in my previous posting, The 7 Essential Tasks of an Internet Marketer, if you want to start making money online as an Internet Marketer, the thing to do is to start working from home. Working with Arise is a great way to start earning an income from home. The Arise platform services several Fortune 500 companies. Companies such as Staples, Comcast, Carnival, eBay, Intuit (Turbo Tax), and several others. While you are working from home, you can use the extra time to build your internet marketing business.
As I am typing up this posting, I am awaiting calls from Tan Physics customers. In fact, while waiting on calls, I was able to advertise my Mister Safelist link on several safelist sites; I was able to read a few pages of my Blogging for Dummies book; finally, I was able to read the information on one of my affiliate links, Mastering Super Affiliate Marketing, which I plan to purchase tomorrow. Yes, I'm going to purchase what I'm promoting! If I'm going to promote a product, then I need to know something about it...not just what's on the sales page.
That is it for today. I hope you all have a Wonderful Wednesday!
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